Frequently asked questions
How do the group discounts work?
Our group discounts are automatically applied based on the total number of courses you purchase. After
completing checkout, you will receive tokens and detailed instructions for distributing them to your team
members. Each healthcare provider can then redeem their token to access their course at their convenience. The
entire process is managed online, making it easy to certify your entire team quickly.
Can I receive a quote before signing up?
Yes, if you'd like to receive a detailed quote before making a purchase, you can contact our
customer support team or call us at
+1 219‑255‑2255
with information about the courses and number of providers you need to certify.
Do you offer custom solutions for very large organizations?
Yes, for organizations with 50+ providers requiring certification, we offer custom solutions including dedicated
customer support and potentially higher discount rates. Please contact us directly to discuss your specific
needs.
Are the courses fully online or is an in-person skills check required?
All courses are 100% online and based on AHA (American Heart Association) guidelines. No in-person skills check
is required, making these courses convenient for healthcare providers nationwide.
What if we need to add more courses after our initial purchase?
You can make additional purchases at any time. The group discount will be applied based on the quantity in each
individual order. For ongoing certification needs, many organizations set up regular purchasing schedules to
maintain their team's credentials.
Do you offer on-site training with instructors?
Yes! We work with a network of certified instructors who can provide on-site group training and skills
verification. If you're interested in having an instructor come to your facility, or if you're an instructor
interested in partnering with us, please visit our
instructor partnership page for more information.
