How our online courses work

Earning your online certification or recertification has never been easier! Here is a step-by-step explanation of how our courses work.

Step 1—Sign up for online training

• The first thing to do is to figure out what classes you need. Typically, the organization that you will be working with can tell you which certifications are required and when they are due. And for group training, see our group training page.
• Next, select all the classes that you need from our list of courses.
• Enroll in our courses through our secure online shopping cart. Remember, there is a discount if you enroll in more than one course!

Step 2—Complete your ACLS/BLS/PALS course

• After you enroll in the course(s), you will have immediate access to the online training material. You can either read it in an Internet browser, access it from your iPad, or download a PDF copy to print out.
• Once you have access to the material, it’s time to study! Take as much time as you need.
• When you feel ready, you can take the online, multiple choice test. Remember that you need an 84% in order to pass the test. There are no time restrictions on the exams, and you are given three tries for every course that you enroll in.
• You will retain access to the course materials for up to one year from your enrollment date. If you need access beyond one year, simply email us with your order number to request extended access.

Step 3—Skills test sheet included

This is optional for in-hospital.

We do include the skills checkoff paperwork so you can review with a supervisor or local skills instructor. You will receive your provider eCard after passing the online exam. Complete the skills form separately.

Need help finding an instructor? We work with certified instructors nationwide who can provide skills verification. Learn more about our instructor network.

Step 4—Receive your eCard certificates

• Once you have passed the exam with an 84% or better, we will issue your same-day PDF provider eCard. You can use eCard as immediate proof that you are certified.
• If requested, we will mail a hard copy of your certificate within 1 business day. If you live in the United States, it should be 3–4 shipping days before you receive your certificate (we send our certificates via First Class Mail). We also include your receipt.
• We have additional shipping options if you need an international or express delivery.
• Remember we offer a 100% money-back guarantee for the first 14 days!

Student Name has successfully completed the course requirements and cognitive evaluation in accordance with Pacific Medical Training curriculum.

Exact words on our healthcare provider certificate