Frequently asked questions for PALS course

Written by Jessica Munoz DPN, RN, CEN

The pediatric advanced life support (PALS) course provides critical training for medical professionals in managing and responding to life-threatening emergencies and managing neonatal crash carts for pediatric patients. This page addresses frequently asked questions about the PALS course to assist participants in preparing effectively and understanding key concepts and procedures for pediatric emergency care.

• My current certification has expired. Can I use these courses to become recertified?

  Please choose “certification” if you have never taken this course (whether with us or anyone else) or if your last training was more than five years ago today. You do not need to provide a copy of your certificate to us. Options are available on our sign up page.

• I am retired. I only treat family. Do I need the PALS and ACLS to keep my license open?

  That is dependent upon the credentialing body.

• My name is Dr Eugene Tuyishime, Anesthesiologist from Rwanda, CEO of the Answer Consulting Group Ltd. I’d like to request collaboration to run ACLS, PALS, and BLS courses in East Africa!

  International courses are run completely separately with completely separate training centers than the US.

• How long does the certification last

  The certification period lasts for 2 years.

• What happens if I fail the exam?

  You will receive 3 attempts for each course. After each attempt, you will receive an exam scoring report showing any incorrect answers. If you fail 3 times, you will need to retake the course.

• How do I get the referral credit?

  We really appreciate it when you refer a new customer to us. We are happy to pay a referral credit to our customers that refer new enrollments. Corporate accounts and other promotions are excluded. Just email us at <i class="bi bi-envelope" aria-hidden="true"><span> support@PacificMedicalTraining.com</span></i>Email after they have enrolled in the course and provide their name, email, and order number.

• What is your provider number?

  It is **0004600**. This is the same number used for all systems in every US State and Canadian Province (yes, including California).

• Is there a practical skills test required to receive my certification?

  PMT does not require a skills test to complete your [ACLS](/acls), [PALS](/pals), or [BLS](/bls) course. Upon passing the online exam, you receive a certificate noting "cognitive evaluation." If your employer requires hands-on skills verification, a skills form is available for download. You can have an AHA-certified instructor at your facility complete it, or contact us to find an instructor. See how our courses work for a full walkthrough.

• How do I get my certificate?

  Once you pass your exam, you can immediately download and print your PDF provider eCard.